Hotel Review: The Exchange Regency, Ortigas

Hotel lobby and front desk

A few weekends back, we had a staycation at The Exchange Regency Residence Hotel, Ortigas. I got a good deal from Groupon for an over-night stay with set breakfast for two, valued at P7,000, which I got for only P2,250. The groupon voucher was originally for P2,450 but I got a discount code that gave me P200 off, so hence the low, low price we got it for. Plus, we get complimentary in suit Wi-Fi!

After I received my coupon via e-mail, I immediately booked a room for us, a deluxe room, with a queen sized bed. They had no problems accommodating my request for early check-in as well, supposedly at 10:00 AM. But we got there around 1:00 PM already because our things were not ready! I was already loving the service I was getting from them. Booking was easy and your requests, as long as they can work around it, will be easily granted.

I love those chairs! Jacob playing around the lobby while waiting to be checked-out.

From the reviews I’ve read on Trip Advisor, I wasn’t expecting a full-serviced posh hotel since The Exchange Regency is more of a residential condominium with a few floors of hotel serviced rooms. But I did love how it’s new, so I know that their rooms and facilities wouldn’t be worn out like other old hotels in the city. And from the looks of the pictures they have on their website and on TA, I love the modern feel to it.

Extra seating while you wait for your room.

Check-in was a breeze, all I had to do was show a valid ID (my driver’s license), gave my printed Groupon voucher, and my credit card (for the incidental deposit amounting to P2,000 that they need to assurance on your card). Our room was 7S, located at the end of the hallway. I was expecting a much bigger room, but the room we got was probably around 20-25 sqm (I’m guessing here), so it was a bit small for my liking.

Our room at the end of the hallway. Suite 7S.
Suite door, bathroom door to your left, closet space and mini bar.

Upon entering the room, the bathroom door is at your left side. The bathroom too is very small. Two people inside that thing will be just claustrophobic for me! When the door is opened, the shower area is hidden behind it and the only thing you can access would be the sink and the toilet. But it does the job and it’s pretty clean so I can’t really complain about anything else aside from the space. There’s also closet space for you to store your stuff in but definitely won’t fit any luggage you may have. So we tucked our bag under the desk.

The bed was soft and I just wanted to stay in there all day! I’d prefer to have at least 4 pillows though. But my little boy had other plans of running around our small room and going up and down the bed. See, this is why we don’t have a bed frame at home. I don’t want to be all nervous when Jacob gets off the bed!

Deluxe Room

An LCD TV is mounted on the wall right in front of the bed, so the husband enjoyed watching NBA on that one while lounging comfortably against the bed’s lovely headboard. I want one for home so badly! But maybe when Jacob is old enough to know how to properly get off the bed and not fall down.

A working desk is tucked in the corner overlooking the outside world. They don’t have centralized air conditioning, instead all rooms are equipped with window-type AC units so it really does give that condo-living feel. I’d rather have it as split-type AC units though but that’s just me probably.

Our view outside

Even though our room is 7 floors up, you can definitely hear the hustle and bustle of the streets below and on the side. Unfortunately for us, our room faces the intersection between the busy avenue next to the building so we could definitely hear buses, jeepneys, cars, and people going about their business. Next time we visit, I’d probably as for the highest floor that they can give us and a room that faces the parking lot beside the building.

The restaurants aren’t inside the ‘hotel’ per se. You’d have to walk out of the main door, to the other the side of the building where you’ll find TullY’s Coffee, Benassi Alimento e Caffe, and Harvest.

Menu at Benassi Cafe

Since we checked in at 1:00 PM, we decided to grab some lunch a Benassi Alimento e Caffe. I would assume that the restaurant is pretty new because we received what seemed like a home-printed menu. It’s a bit pricey but I was really craving for some Italian food. We got tomato bruschetta, spinach ravioli, and meat lasagna. Complimentary bread was served which Jacob enjoyed. Lunch felt very heavy, probably from all the bread we ate, so we were feeling sleepy by the time we finished.

Kiddie pool
Putting area
Kid’s play area

But first we visited the hotel facilities to check out the pool, mini putting area, kid’s playground, gym and playroom. I’m pretty sure Oscar would have used their gym if we had a nanny with us. The playroom was basically just a pool table that guests can use at their disposal. I would have enjoyed playing with Jacob but he doesn’t know the concept of slides yet. We waited until sunset to try out the pool which was a bad idea because since it was located a few floors up, the water was freezing! Even the jacuzzi’s water was freezing cold.

My veggie pasta salad and mango smoothie

After our lazy afternoon, I grabbed some veggie pasta salad and mango smoothie from TullY’s Coffee. I fell inlove with the pasta salad and I’ve been making it at home ever since. I’ll share with you the recipe soon! My MIL and SIL visited us so we can all take a dip at the pool. We didn’t get to have dinner together because it was getting pretty late and they had to go home too.

Marufuku’s Menu

We looked around the area for some restaurants and found Marufuku hidden away along the street behind The Linden Suites. It smelled great inside but after a couple of minutes looking at their menu and at the food of the people dining next to us, we figured it was too pricey for us. So we decided to head to Podium instead where we dined at Yaku, another Japanese restaurant, but with more reasonable prices!

A cool service button at Yaku. No need to raise your hand for service!

We brought along Jacob’s portable playpen but somehow he ended up sleeping next to us. I honestly don’t remember transferring him to our during the night. It must have been normal for me now to pick him up. Not safe!

Jacob doesn’t like his playpen too much.

Breakfast the next day was served at Benassi. I chose their American Breakfast set of seasonal fruit plate, American sausages, toasts, scrambled egg, and orange juice. Oscar ordered their Filipino Breakfast set of beef tapa with egg, garlic rice, and orange juice.

Breakfast menu at Benassi

From our experience from lunch the day before, I was expecting the food to be as good. But I was a tad disappointed with the meal. First of, the American sausages tasted no where near American sausages.

Our breakfast plates

They tasted more like longganisa to me as it was a bit sweet and they were pretty small! Second, when they said you can have the egg cooked any style, I assumed ANY STYLE, so I asked if they can make it into a cheese omelet. I was told that I’d have to pay extra for that. So that’s not really ANY STYLE, is it? Third, food came out a bit slow. I would understand if the restaurant was packed, but when we came it, there were only 2 tables filled.

The fruit plate only had pineapples and papaya slices. I would expect more as there were a lot of fruits in season right now. I actually had to ask for the fruit plate because they forgot it. The extra order of bacon, costs P90.00, was the best part of breakfast for me. Oscar didn’t like his breakfast either.

Overall, our staycation was great at The Exchange Regency. I wish I had brought more groupons so we can come back and enjoy their beautiful facilities. The staff was great and they took care of us so that is a great, great plus. They even approached me while I was watching Jacob so that I can sign check-out papers instead of asking me to go to them. They saw my hands were full so they were extra nice. Guests get to park one car in their basement, which makes it very convenient for us to go out any time we wish. I just hope that next time, the hotel would have their own restaurant that serves buffet breakfast and that they’d have room service too.

The Exchange Regency Residences Hotel
Exchange Drive, corner Meralco Avenue
www.theexchangeregency.com/

Comments 10

    1. Roxi Santiago

      Yeah! Although I’d prefer if we’d do out of town trips or out of the country trips. But sometimes I weigh in also the cost of gas + food there and staying in the city at a hotel is costs less for me. Saka it’s tiring to travel by car with a toddler! Haha.

      Kaya I always check out groupon sites for the best deals! I got this one for only P2,250!

  1. Lyra Daganzo

    I actually envy staycations like yours Roxi! My hubby and I can’t plan for things like this since we have endless factors to consider like weekend work, pets, my mom who’s too old for travel, etc etc 🙁

    I hope one day we can do something like this soon!

  2. michi

    very comprehensive hotel review. P2k+ is quite a steal. I think P7k is too expensive considering the size of the room. natawa ko sa sausage na lasang longgganisa. =)

  3. Mommy Pehpot

    that’s a steal! been trying to look for a best deal for my family, kaya lang it’s always good for 2 (or 4 pag free ang kids) and I have 4 kids, so I need to accommodation for 4 people at least… ang hirap makakita 🙂

  4. Vania Tamara

    I was on long vacation and I’ve stayed there for almost two weeks before I went back to my country, I got back from HK to Manila and just spent like one day in Holiday Inn Ortigas Center, it’s full-booked for the next day, a friend of mine who’s selective found this nice place, The Exchange Regency. So, I moved. I like your review, it reminds me a lot, and I miss that place.

    Well-recommended with very friendly service and cleaning service fast response. Cozy room, yet so simple. I didn’t really like the bathroom, it’s small. Overall.. everything is just very nice ˆ⌣ˆ

    P.S : don’t forget to try the Saint Cinnamon™ Roll, it’s delicious and served warm as always! ♥

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